In a collaborative effort to bridge the gap between healthcare providers and the community, the Southwest Organizing Project's (SWOP) Public Health Ambassadors engaged with the team at Holy Cross Hospital. Recognizing the importance of fostering open communication, SWOP and their regional health teams organized an in-person training session, creating a space for dialogue between the community and this healthcare institution. The training aimed to address community feedback regarding the hospital's services and explore ways to enhance public perception of this institution

During the training, the speakers facilitated a comprehensive discussion about Holy Cross Hospital's diverse health plans and services. The hospital’s administrators delved into the intricacies of Cardiology, Sleep Health, Cancer Care, Geriatric Medicine, Psychiatry, Interpreter Services, and various other offerings that cater to the community's diverse health needs. This transparent dialogue allowed the leaders of Holy Cross Hospital to gain insights into the community's perceptions and expectations, fostering a collaborative spirit between the hospital administration and the people it serves.

Beyond medical services, the training shed light on the hospital's commitment to holistic well-being. Holy Cross Hospital showcased its dedication to mental health by outlining Support Group Services and Behavioral Health Support, recognizing the interconnectedness of physical and mental well-being. Additionally, the hospital highlighted its smoking cessation program, demonstrating a proactive approach to community health promotion. Through this in-depth exchange, the Public Health Ambassadors and the Holy Cross Hospital administration forged a stronger partnership, ensuring that the healthcare institution remains responsive to the evolving needs of the community it serves.